Terms of Service

1. What SignalFox Does

SignalFox is an AI Visibility Intelligence platform that helps businesses, founders, marketers, consultants, freelancers, and agencies understand how clearly their brand, website, product, or service may be interpreted by AI-powered search systems, answer engines, crawlers, and recommendation environments.

SignalFox may analyze public signals such as:

• Website content
• Homepage titles
• Meta descriptions
• Structured data
• Open Graph and social preview metadata
• Public brand positioning
• Public competitor information
• Public source and citation signals
• Machine-readable brand evidence
• Publicly available product or service information

SignalFox may generate reports, scores, summaries, competitor comparisons, recommendations, and visibility insights based on the information available at the time of analysis.

2. No Guarantee of AI Rankings, Mentions, or Recommendations

SignalFox provides analysis, insights, and recommendations. We do not guarantee that:

• Your brand will appear in ChatGPT, Perplexity, Gemini, Google AI Overviews, Claude, Copilot, or any other AI system.
• Your visibility score will improve.
• AI systems will describe your company accurately.
• Your website will rank higher in search engines.
• Any specific recommendation will produce a specific commercial, ranking, conversion, visibility, or revenue result.

AI systems, search engines, crawlers, and third-party platforms are controlled by third parties and may change without notice.

3. AI-Generated and Data-Driven Outputs

Some SignalFox outputs may be generated, summarized, interpreted, or enriched using artificial intelligence systems and automated data analysis.

You understand that AI-generated outputs may be incomplete, inaccurate, outdated, or based on limited available evidence. You are responsible for reviewing and validating all outputs before relying on them for business, marketing, legal, technical, or strategic decisions.

SignalFox reports are intended for informational and operational use. They are not legal, financial, technical, or professional advice.

4. Account Registration

To access certain features, you may need to create an account.

You agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You must notify us immediately if you believe your account has been compromised.

5. Subscriptions, Billing, and Payments

SignalFox offers free and paid subscription plans.

Paid subscriptions may include features such as full AI visibility reports, competitor analysis, source intelligence, technical audits, product or service analysis, PDF export, historical tracking, benchmarking, change detection, team access, white label reporting, and other paid capabilities depending on your plan.

Payments are processed by Paddle, our Merchant of Record and payment provider. Paddle may handle payment processing, billing, invoicing, taxes, receipts, subscription management, and related buyer support.

By purchasing a paid plan, you agree to pay the applicable fees shown at checkout. Subscription fees are billed according to the billing cycle selected at purchase.

6. Subscription Cancellation

You may cancel your subscription according to the cancellation options provided through Paddle or through your account if available.

Unless otherwise required by applicable law or stated during checkout, cancellation will typically take effect at the end of the current billing period. You may continue to access paid features until the end of the paid period.

7. Refunds

Refunds are governed by our Refund Policy and by Paddle's applicable buyer terms and refund procedures.

Please review our Refund Policy for details.

8. Acceptable Use

You agree not to use SignalFox to:

• Violate any applicable law or regulation.
• Infringe the rights of others.
• Submit websites or content you are not authorized to analyze where doing so would violate third-party rights.
• Attempt to reverse engineer, copy, scrape, overload, or disrupt the Service.
• Use SignalFox to generate misleading, fraudulent, defamatory, harmful, or unlawful content.
• Abuse free trials, refunds, promotions, or subscription limits.
• Attempt to bypass plan limits, usage limits, or access controls.
• Use automated systems to access the Service without our permission.
• Resell, sublicense, or commercially exploit the Service except where expressly allowed under your plan.

We may suspend or terminate access if we believe your use violates these Terms or creates risk for SignalFox, our users, our infrastructure, or third-party providers.

9. Submitted URLs, Brand Data, and Public Information

When you submit a URL, domain, company name, competitor, product, or related information, you grant SignalFox permission to process that information to provide the Service.

SignalFox is designed to analyze public-facing information. You should not submit confidential, sensitive, private, regulated, or personal information unless you are authorized to do so.

You are responsible for ensuring that any information you submit is lawful and that you have the right to submit it.

10. Customer Content and Reports

You retain ownership of the information you submit to SignalFox.

SignalFox retains ownership of the Service, software, interface, scoring logic, report structure, design, templates, analysis framework, and proprietary methods used to generate insights.

You may use reports generated through your account for your own internal business purposes, client reporting, or agency work, subject to the limits of your subscription plan.

If your plan includes PDF export, white label reporting, client-ready reports, or agency usage, you may share reports according to the features included in that plan.

11. Intellectual Property

All rights, title, and interest in SignalFox, including software, design, branding, trademarks, logos, workflows, models, report templates, dashboards, scoring systems, recommendations framework, and documentation are owned by SignalFox or its licensors.

You may not copy, modify, reproduce, distribute, sell, lease, or create derivative works from SignalFox without written permission, except as expressly allowed by these Terms or your subscription plan.

12. Third-Party Services

SignalFox may rely on third-party services for hosting, analytics, AI processing, payments, authentication, infrastructure, data enrichment, and other functionality.

We are not responsible for third-party services, websites, platforms, AI models, search engines, or data sources. Their availability, accuracy, policies, and behavior may change at any time.

13. Availability and Changes to the Service

We aim to provide a reliable service, but we do not guarantee that SignalFox will always be available, uninterrupted, secure, or error-free.

We may modify, suspend, discontinue, or limit parts of the Service at any time, including features, reports, limits, pricing, plans, or integrations.

14. Disclaimer of Warranties

SignalFox is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, non-infringement, and reliability.

15. Limitation of Liability

To the fullest extent permitted by law, SignalFox will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings.

To the fullest extent permitted by law, our total liability for any claim related to the Service will not exceed the amount you paid to SignalFox for the Service during the three months before the claim arose.

16. Termination

You may stop using SignalFox at any time.

We may suspend or terminate your access if you violate these Terms, fail to pay fees, misuse the Service, create risk, or use the Service in a way that may harm SignalFox, other users, or third parties.

After termination, your right to use the Service will stop. Certain sections of these Terms will continue to apply, including intellectual property, disclaimers, limitations of liability, payment obligations, and dispute provisions.

17. Privacy

Your use of SignalFox is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

18. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we may notify you by email, through the Service, or by updating the "Last updated" date.

Your continued use of SignalFox after changes become effective means you accept the updated Terms.

19. Governing Law

These Terms are governed by the laws of Ecuador, unless another jurisdiction is required by applicable consumer protection law.

20. Contact

If you have questions about these Terms, contact us at:

support@signalfox.ai

https://signalfox.app