SignalFox Support

How can we help?

Get help with account access, audit creation, Paddle billing, subscriptions, privacy, and report questions.

Audit and report help

Use this for audit creation problems, missing report data, refresh questions, competitor issues, or unexpected report results.

Start a support email

Billing and subscriptions

Paddle processes payments, taxes, invoices, subscription changes, and approved refunds for SignalFox.

Billing support

Account access

Reset your password, recover access, or ask for help if your confirmation or sign-in flow does not complete correctly.

Reset password

Privacy and security

Review how SignalFox handles audit data, AI provider boundaries, privacy, legal policies, and security questions.

Trust center

What to include in a support request

Include your account email, the website URL or report name, the plan you selected, and any screenshot or error message. For billing questions, include the Paddle receipt or invoice reference if available.