SignalFox Support

How can we help?

Get help with account access, audit creation, report purchases, Paddle billing, privacy, and report questions.

Audit and report help

Use this for audit creation problems, missing report data, refresh questions, competitor issues, or unexpected report results.

Start a support email

Report purchases and billing

Paddle processes one-time report payments, taxes, invoices, and approved refunds for SignalFox.

Billing support

Account access

Reset your password, recover access, or ask for help if your confirmation or sign-in flow does not complete correctly.

Reset password

Privacy and security

Review how SignalFox handles audit data, AI provider boundaries, privacy, legal policies, and security questions.

Trust center

What to include in a support request

Include your account email, the website URL or report name, and the action you were trying to complete, and any screenshot or error message. For billing questions, include the Paddle receipt or invoice reference if available.