Question 1

Which AI models does SignalFox analyze?

Accepted Answer

ChatGPT (OpenAI), Gemini (Google), Claude (Anthropic), Perplexity, and Microsoft Copilot. We add providers as they reach material market share.

Question 2

How is GEO different from SEO?

Accepted Answer

SEO optimizes for ranked links on a search results page. GEO — generative engine optimization — optimizes how AI systems describe, summarize, and recommend your brand inside generated answers, where there is no traditional ranking.

Question 3

Do I need to install anything on my website?

Accepted Answer

No. SignalFox runs entirely from your domain URL. We crawl the same pages an AI crawler would and probe each model directly.

Question 4

How long does an audit take?

Accepted Answer

Most audits complete in under 5 minutes. Larger sites or queued AI probes can take longer; you'll see live progress in the dashboard.

Question 5

How often should I re-run an audit?

Accepted Answer

Monthly for most brands. AI model behavior shifts frequently, and competitor mentions can change between model updates.

Question 6

Is my data private?

Accepted Answer

Yes. Audits and reports are scoped to your workspace. We do not train AI models on your inputs and we never share data between customers.

Question 7

Can SignalFox audit products and apps, not just websites?

Accepted Answer

Yes. We support websites, SaaS product pages, App Store listings, and Google Play listings as audit targets.

Question 8

Why are some scores marked 'awaiting data'?

Accepted Answer

Because we don't fabricate results. If an AI probe has not completed or evidence is missing, the report shows an empty state rather than a guessed number.

Questions, answered.